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By 30 rock fanMar 13,2020

When I first tried the app a few weeks ago it worked great. I was impressed at the ease of refilling my meds. No more long phone tree and typing in numbers. But now I have to downgrade my score because for several days now the app isn’t working. I am surprised at the quick downfall of something that worked so well many times is now a failure. I can log on but get the red screen that “not all features are functioning “ which translates to nothing is functioning. Too bad.

By TardigradehunterMar 11,2021

The app has been improved a great deal for user-friendliness; it looks nice, connects securely, provides all of the info as advertised, and lets you fill and track your prescriptions right from the app. The one HUGE, for me, problem with the app, is that there seems to be some kind of lag or bottleneck in between my requesting a full, and then actually shipping it. It’s more fiddly, but far quicker to go through the myhealthevet website. Going through this app is like the old days, where maybe you get your meds within the next week or so... or maybe you get it a couple weeks out. I ditched it after trying it out in 2019 because of this problem, and thought I’d give it a go again; the improvement is hit-or-miss, and I’ve got an Rx that can’t have skipped doses. In conclusion it’s a great app, but seems to suffer from poor integration to the dispensary infrastructure, so I’d only recommend it for nonessential meds, unless you are good about setting a reminder to request the next refi...