EyeMed
OS :
Version :1.0.8
Size :18.92Mb
Updated :Jul 13,2022
Developer :EyeMed Vision Care
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Here are three topics related to the Eyemed app, turned into questions: 1. What features make Eyemed stand out from other eye care apps? 2. Can Eyemed help me find an optometrist near me with availability that fits my schedule? 3. Does Eyemed allow me to schedule appointments and receive reminders through the app?
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Pros and Cons from users' feedback
Based on the user reviews on the Apple App Store, here are three pros and cons for the Eyemed app: **Pros:** 1. Users praise the app's "easy registration process" and "quick access" to their insurance information. 2. Many users appreciate the app's "simple" and "intuitive" design, making it easy to navigate. 3. The app is commended for providing "clear explanations" of medical procedures and treatment options. **Cons:** 1. Some users complain about "frequent glitches" and "technical issues" with the app's functionality. 2. A few users express frustration with the app's "limited network" of providers, leading to dissatisfaction. 3. A small number of users criticize the app's "poor customer service" and lack of timely responses. Please note that these are general summaries and may not reflect the experiences of every user.
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Description
Get the most from your EyeMed vision benefits – anytime, anywhere. Check your benefits, find an eye doctor and view claims on the go with ease. The EyeMed app gives you the ability to: - View your benefits and eligibility - Find an in-network eye doctor - Get special offers in a snap - Check your claims - Get your ID card with a quick shake, or save it to your Apple Wallet - Set reminders to get an eye exam - Set reminders to change your contact lenses - Securely store an image of your prescription - View interactive tips and vision guides - All of your personal information is secure and only viewable by you
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Comments (5)
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    By Lostsole70Dec 4,2021
    Upon first downloading this app. It was fine. Could search for eye-care providers. A few months ago I was able to upload an eye script for safe keeping. Tried to log into the app and this where the issues began. I am on the IOS platform and do not have face recognition on but this app keeps doing the facial thing and saying my credentials are invalid. Tried to delete the application and re-load back on my phone. For some reason, the application was never deleted and I keep going in circles with it. Frankly, there is no ease in opening this app.
  • D
    By DC05401Feb 17,2022
    I totally get now why they have such a low rating. This is basically only if you want to see your EOB. Don’t bother submitting anything here. They always end up emailing you and making you fill out a physical form. I honestly don’t know why they even have an app.
  • S
    By Strwberri2Nov 30,2020
    Normally when one downloads the app for their insurance provider they do so to view a few things: benefits, claims/EOBs, eligible providers for all those covered. This app does not allow you to view the details of a claim or the EOB once the claim is processed. You must go to the actual website to view the EOB. It is in PDF form there, so it should be available on the app and is not. I also find it ridiculous that the primary insured has to not only create logins for dependents, but cannot view their benefits nor claim/EOB under the primary’s login. This is just not exclusive to the app but the website as well.
  • C
    By Clairebear1997Jun 22,2022
    I downloaded the app so I could use it similar to how I use other apps for medical benefits. This app his RIDDLED with bugs. When I try to see my benefits it says “see benefits below” and then the screen is completely blank. When I tried to contact them through the app I filled out everything correctly but each time it said that I was filling out my name incorrectly. The app doesn’t even let you reach out to them for questions. Probably because they know that this app is NOT working. Eye Med, if you’re going to promote your users using this app, YOU NEED TO HAVE AN APP THAT WORKS.
  • M
    By MzJudgedJan 18,2021
    I found the app completely useless. I was able to log in once and have not been able to log in again since. Tried resetting password followed link and still can’t log in. It says contact us, so I did. That was also useless automated call with no option for help accessing the app to see benefits. Had to press 1 and 3 and all sorts of other numbers so I could get my benefits. I look forward to when Aetna finds another option so people can avoid this app. It’s painful to use. Should’ve been properly tested before being rolled out to end users.
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