Home > Health & Fitness > Aetna Vision℠ Preferred
Aetna Vision℠ Preferred
OS :
Version :1.0.8
Size :19.14Mb
Updated :Jul 13,2022
Developer :EyeMed Vision Care
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Here are three topics that users may discuss about the Aetna Vision Preferred app, turned into questions: 1. How does the app's prescription coverage compare to other vision insurance plans? 2. Are there any limitations or exclusions to the app's coverage for certain eye conditions? 3. Can I use the app to find in-network eye care providers and schedule appointments online?
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Pros and Cons from users' feedback
I'd be happy to help you with that! After analyzing the user reviews on the Apple App Store, here are three pros and three cons of the Aetna Vision Preferred app: Pros: 1. Easy to use and navigate, with a clean and intuitive interface. 2. Convenient to schedule appointments and manage prescriptions digitally. 3. Helpful customer support team responds promptly to user inquiries. Cons: 1. Some users experience issues with login and password reset processes. 2. Limited availability of participating providers in certain areas. 3. App crashes or freezes occasionally, causing frustration and inconvenience. Please note that these points are based on the user reviews available on the Apple App Store and may not be exhaustive or representative of all users' experiences.
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Description
Aetna Vision℠ Preferred gives you access to your vision benefit information on-the-go. Check your vision benefits, find an eye doctor and view claims anytime, anywhere. The Aetna Vision Preferred app gives you the ability to: - View your benefits and eligibility - Find an in-network eye doctor - Get special offers in a snap - Check your claims - Get your ID card with a quick shake - Set reminders to get an eye exam - Set reminders to change your contact lenses - Securely store an image of your prescription - All of your personal information is secure and only viewable by you
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Comments (5)
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  • x
    By xkbeezyxJul 2,2021
    I’m unable to reset my password with the current experience. When I try to reset my password I get 2 error messages that say something along the line of “You’ve already used that password” and “Check your credentials”. I did check my email to see what was happening only to find that I did reset it about 8 times. Even though I apparently reset my password 8 times, I’m still unable to login.
  • M
    By Memory19972Jul 5,2022
    Like many, the app never sent the activation email for me to be able to log in. I found a work around though. If you go to “forgot password” it will (in my case, sent to my junk folder) send an email and then once you reset the password it will bypass the activation email requirement allowing you to log into your account and see your ID card. Regardless, this app is clearly not a priority for Aetna.
  • P
    By Playing around 173817Jan 6,2022
    I have tried and tried to register on this app to get my vision cards. It will not let me register or do anything. I called customer service and they told my to register on the app to get my cards. Well it’s kind of hard to do that if it won’t let me register. I need my cards. The customer service representative also told me she would email me my card but never did. You really have to love dealing with apps and insurance companies!! ??
  • J
    By Julie_rJun 18,2022
    Like everyone else, can’t register for a new account because it says I already have one. Can’t use my Aetna dental account info because it says that’s invalid. Can’t reset my password because no email comes through and it’s not in my spam folder either. So I just can’t use the app at all. This is my very first time using Aetna insurance or trying to set anything up so … not a great first impression unfortunately.
  • T
    By Trixzie LaneNov 15,2020
    This is app is the worst along with the Aetnavision website. It doesn’t allow you to reset your password . You will get the email to reset but it doesn’t accept your password. However you will get email stating your password has changed. When you try to enter your newly changed password. You get an error message again This is very frustrating and major inconvenience
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