Based on the user reviews on the App Store, here are the conclusion in the form of three pros and cons, each limited to 15 words: Pros: 1. **Easy to use**: Simple and intuitive interface makes it easy to navigate and access patient records. 2. **Streamlined workflow**: App simplifies patient check-in and reduces wait times by automating tasks. 3. **Personalized care**: Convenient access to patient information empowers healthcare providers to deliver more personalized care. Cons: 1. **Glitches and errors**: Some users experienced errors and glitches, causing frustration and disrupting workflow. 2. **Limited customization**: Users wish for more customization options to tailor the app to their specific needs. 3. **Offline limitations**: App's offline capabilities are limited, affecting its usability during internet outages or rural areas.