Based on the reviews of the "OrderNow" app, here are the conclusions: **Pros:** 1. Convenient ordering and ease of use receive high praise from many users. 2. Great customer service team responds quickly to customer inquiries and issues. 3. Wide selection of menu options from various restaurants and cuisines impresses users. **Cons:** 1. Technical issues and glitches, such as ordering errors and app crashes, reported frequently. 2. Limited availability in certain areas, causing frustration for out-of-town users. 3. Higher fees compared to ordering directly with restaurants, which some users find unacceptable.