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Klara – Patient communication
OS :
Version :1.20.3
Size :52.31Mb
Updated :Sep 26,2022
Developer :Klara Technologies Inc.
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Here are three topics that users may discuss on the internet about the KLARA app, in the form of questions, with 20 words or less each: 1. How do you find the Klara app's user interface and navigation, are they user-friendly? 2. What features in the app impress you the most, ease of scheduling or secure messaging? 3. Have you experienced any issues with the app's compatibility with your device or iOS version?
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Pros and Cons from users' feedback
Based on the user reviews on the Apple App Store, here are three pros and three cons of the Klara app: **Pros:** 1. "Easy to use and navigate, making it simple to send and receive messages with your provider." (15 words) 2. "Improved patient-provider communication, reducing wait times and increasing transparency in care." (15 words) 3. "User-friendly interface and seamless integration with electronic health records, reducing paperwork." (15 words) **Cons:** 1. "Some users experienced technical issues with login and login information not syncing correctly." (15 words) 2. "Limited features and functionality compared to other patient engagement apps on the market." (15 words) 3. "Lack of customization options for notifications and preferences, leading to inconvenience." (15 words) Please note that these are general sentiments expressed by users, and your experience with the app may vary.
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Description
Thousands of healthcare teams across more than 40 specialties connect with and care for their patients using Klara’s secure messaging and telemedicine solution because it’s convenient and accessible to patients with no login, password, or download required—ever. With Klara, practices grow by providing patients with the convenient experience they demand while making their operations more efficient. Customer support is available in-app or by email at [email protected]. FOR PROVIDERS (Patients, see below) With Klara, you can: 1. Provide your patients with excellent care no matter where they are through secure messaging and video visits 2. Communicate directly with patients, team members, and external providers 3. Whatever you’re sending — messages, documents, photos, or eForms — it’s all secure and HIPAA-compliant 4. Respond to texts, voicemails, website messages in one central place 5. Assign messages to your colleagues for quick responses 6. Send eForms for patients to fill out digitally 7. Automate routine patient outreach to patients before and after their appointments, including reminders, pre-visit instructions, post-visit follow-up, etc. 8. And more! You need a Klara account to use this app. Sign up for a free demo on our website. FOR PATIENTS Download the Klara app to connect with your doctor and other healthcare providers over secure messaging and video visits. You can also access Klara by going to patient.klara.com and entering your mobile phone number. Your healthcare provider must use Klara for you to use this app. If they’re not already using Klara, ask them to sign up today!
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Comments (4)
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    By EABHMGAug 2,2020
    The three C’s related to superb patient care include caring professionals, compassion and communication. Klara expedites the communication process in an extremely efficient manner that my patients really appreciate. We are able to communicate with our patients in an efficient user friendly manner that reduces or eliminates phone call waiting time and expedites the process for everyone involved. Our staff send patients their referral information via Klara, communicate about missed appointments through Klara, and send patients treatment plans, lab work data and other test results via Klara to name just a few of the benefits. Voice phone call messages are transcribed into Klara text messages which our staff can more efficiently respond to. We found that our electronic health record patient portal system was too cumbersome to use. Less than 10% of our patients got enrolled and utilized the system. When we switched to Klara, we achieved greater than an 80% utilization rate by our p...
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    By whisperanFeb 25,2020
    I made a comment that I couldn’t get a call back when I left a message calling with a question or just trying to get some clarification. Usually I never got a call back! At least with Klara, I have gotten a response to my questions within a day. **The response time has changed this week. I am back to being frustrated with NO answers again! I called Friday with a problem about my pain medicines that needed a refill for the next month. For some unknown reason, my refills had been sent to a new and unknown pharmacy, even though my medical file listed my pharmacy as Walgreens in Collinsville. The new pharmacy was a small one, and didn’t have one of my medicines. They knew they could order the medicine, but there was a minimum order to deal with. Pharmacies must dispose of expired medicines, and loose money if this happens often. The owner of the pharmacy requested that I get my prescriptions at my regular pharmacy. Fine by me, since they were also more expensive. This problem happened ag...
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    By Mary C. FitzJun 5,2022
    I cannot share enough praise for the care and attention and compassion I received from Nurse Karen and the Staff at Dr. Sanders office ! Starting with my first phone call to his office in 2019, Suzy answered all my questions and concerns with great detail and enthusiasm. Danielle also took great care in scheduling me and accommodating my questions and explaining the planning of procedures. To my most recent experience, post surgery with Nurse Karen, answering all my questions with such detail and love - early morning, late night and weekends calls and texts. You are always in touch with someone who can help you, if needed. And Dr. Sanders… I felt totally comfortable with his kind approach and his vision for me as well as hearing what I wanted. I was 100% confident in his care. I am still healing, however, I saw the results immediately and each day going forward, I see the results and they are fabulous. I did not want to look 25… rather, to look refreshed and natural. Also, I highly...
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    By ENMFA Med AsstMay 14,2019
    We are a very small office of 6 people, including the doctor. We really enjoy using Klara to talk to our patients. It’s much more personable than a 3rd party text from a robot. It’s very helpful in getting information to patient’s that is much easier accessed online. I recently set up our Patient Registration forms where the patient’s can fill them out before their appointment through Klara and I think it’s just wonderful! I’m pleased that Klara is always getting updated with new features and the staff is great at replying to our specific concerns and questions.
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