Based on the users' reviews of the Dutch Bros Loyalty app, here are three cons and pros in 15 words or less each: **Pros:** 1. "Easy to use and redeem rewards, love the convenience!" - Many users appreciate the app's user-friendliness and ease of use. 2. "Loyalty program is awesome, earning points and rewards is fun!" - Users enjoy the rewards and loyalty program, finding it engaging and enjoyable. 3. "Fast and reliable, always receive my rewards promptly!" - Users appreciate the app's speed and reliability, ensuring timely rewards delivery. **Cons:** 1. "Glitches and errors happen frequently, frustrating to deal with!" - Some users experience technical issues with the app, finding it frustrating and unreliable. 2. "Customer support is poor, no one responds to my complaints!" - Users are unhappy with the app's customer support, feeling ignored and unaddressed. 3. "Not all locations update rewards or points consistently, disappointing!" - Some users report that not all Dutch Bros locations accurately update rewards and points, leading to frustration and disappointment. Please note that these cons and pros are based on the users' reviews available on the Play Store at the time of my access to the information, and