Based on the users' reviews, here are three pros and cons of the CUNYFirst app: Pros: * User-friendly interface makes it easy to access and manage CUNY accounts and information. (15 words) * App receives positive feedback for its reliability and speed, allowing for seamless transactions. (15 words) * Convenient notification system keeps users updated on important account-related information and events. (15 words) Cons: * Some users experience login issues, citing difficulties with password authentication and retrieval. (15 words) * Feedback suggests that app's design and layout can be confusing, leading to user frustration. (15 words) * Limited customization options are a drawback for some users, who desire more control over app settings. (15 words) Please note that the cons may not be a majority opinion, and some users may have had positive experiences with the app in these areas.