Cisco Technical Support
OS :
Version :5.1.5/5.1.5
Size :/8.59Mb
Updated :Jun 24,2022
Jun 25,2022
Developer :Cisco Systems, Inc.
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Here are three potential topics that users may discuss about the app, along with questions I can ask you: 1. What features do you expect from the app to help you with your Wireless Guest Networking management? 2. How do you plan to use the app's analytics and reports to optimize your network's performance and security? 3. Are there any specific issues or problems you hope the app's troubleshooting features can help you resolve quickly and efficiently?
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Pros and Cons from users' feedback
After analyzing the user reviews of the Cisco Webex Teams app, here are the conclusions: **Pros:** * Easy to use and intuitive interface, reviewed by many users. (15 words) * Excellent video conferencing experience with high-quality audio and video. (15 words) * Integration with other Cisco products and services is seamless and user-friendly. (15 words) **Cons:** * Technical issues and frequent crashes, affecting user experience and productivity. (15 words) * Limited customization options for chat and meeting settings, Reviewed by some users. (15 words) * Some features, such as file sharing and collaboration tools, are limited or not well-explained. (15 words) Note that I've summarized the user reviews based on the common themes and complaints found in the reviews. The opinions expressed in the reviews may vary, and you can use this summary as a starting point to form your own conclusions.
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Description
The Cisco Technical Support mobile application for Android simplifies network maintenance, saving you time by providing tools to help troubleshoot issues, research products, update & create support cases, track RMAs, and manage your install base anywhere, anytime! Love the app? Let us know. Your feedback and reviews help drive new features in the app.

The Cisco Technical Support mobile application is like a virtual library, providing users access to installation and configuration guides, data sheets, and command reference guides for more than 7,000 products including:

• ASR & ISR Enterprise Routers; CRS Core Routers; Small Business Routers
• Catalyst and Nexus Switches for the Enterprise and Data Center
• Meraki Wireless (Wi-Fi) Access Points and Controllers
• ASA Security Appliances, VPN clients (AnyConnect), and Firewalls
• Collaboration products (WebEx, Telepresence & Video Endpoints, Call Manager, Jabber)
• Data Center products (Nexus Switches, UCS Servers)


Cisco Technical Support Basic Features - Available to all users:
• Engage with fellow networking professionals within the Cisco Support Communities. Ask and answer questions, gain reputation, and more!
• View product-specific support content for over 7,000 Cisco products
• Access over 1,800 configuration examples and troubleshooting technotes authored by Cisco TAC Engineers
• Receive PSIRT (Security Advisories), End-of-Life, and Field Notice mobile push notifications
• Access to the Cisco Reseller Locator located in Tools
• Bookmark your favorite RSS feeds, and video channels in "My Shortcuts"
• Save content with the Pocket (Read-It-Later) service; go to http://www.getpocket.com/ for information on how to set up this service

Cisco Technical Support Advanced Features - Available to Cisco Support Contract holders:
Support Cases & RMAs:
• View, Edit and Create support cases and track return RMAs
• Access support case notes and attachments (txt, pdf, xls, ppt, doc, and image file types)
• Receive support case updates via mobile push notifications
• "My Notifications" stores your support case related notifications over the prior 30 days.
• Contact your assigned TAC engineer, On-Site Contact, and Field Engineer via phone or email
• Bookmark urgent support cases for easy reference from "My Shortcuts"
• Request case updates, case closure, and reopen cases with a single tap

Support Contract & Product Coverage Information:
• View contract information and set expiration reminders with "My Contracts"
• Use the embedded bar code scanner to easily look up product coverage details by serial number with "Check Device Coverage"
• Validate and update an installation using your current location
• Manage your install base (view EoX, warranty and coverage status) for up to 10,000 devices with "My Devices"
• Access to Contract Renewal, Last Day of Support, and End-of-Life reports in "My Devices"
Bug Search Tool:
• Access to the Bug Search Tool to assist with risk management, product maintenance, and troubleshooting
• Bookmark software bugs for easy access from "My Shortcuts"
• Research Cisco software bugs by product, IOS version, or keyword

Tools:
• Basic SSH/Telnet client for remotely connecting to network devices
• VCS Service Checker
• IPsec Overhead Calculator

Do you have questions or want to provide feedback? Send us an email at: [email protected]
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  • By ผู้ใช้ GoogleMar 3,2015
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