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China Southern Airlines
OS :
Version :4.3.9
Size :373.68Mb
Updated :Oct 2,2022
Developer :China Southern Airlines Company Limited
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Pros and Cons from users' feedback
Based on the user reviews on the Apple App Store, here are the pros and cons of the China Southern Airlines app: **Pros:** 1. "Easy booking and check-in process, prompt notifications, and helpful staff." 2. "User-friendly interface, reliable flight information, and real-time updates." 3. "Convenient payment options, clear instructions, and overall smooth experience." **Cons:** 1. "Frequent glitches and crashes, causing frustration and loss of progress." 2. "Limited seat selection and inconsistent refund policies, causing disappointment." 3. "Slow customer support response times, leaving users feeling ignored and helpless."
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Description
China Southern Airlines mobile portal is a multifunctional business platform, which includes flight booking, travel guide, mobile check-in, membership management, ticket verification and flight status. The software is free to download and it is able to provide online reservation and payment of the domestic single trip, return trip without stopover and the single and return international trip of the domestic and abroad departure. Meanwhile, you can check, change and refund your order. The thoughtful, convenient, efficient and user-friendly service we presented, such as seat selection, check-in, mileage inquiry, ticket verification, flight status, mileage redemption, and travel guide will really deliver the five-star customer experience.
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Comments (2)
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  • j
    By jh6328438Nov 18,2019
    If you buy through the app, you can pick your seats ahead of most other customers. This can be a huge perk. Mobile boarding pass doesn’t work at most airports, but it’s still worth using the app.
  • W
    By Wandering MKMay 6,2018
    If this app were simply useless, then it wouldn’t have wasted any of my time. Instead, it led me on. I entered my confirmation number and it pulled up our itinerary and gave the option to check in and to select seats. Once I selected our seats, the app required a barrage of information including our passport numbers and expiration date. Only after I entered all the information did the app inform me that I could not check in online and would have to go to the desk at the airport. It didn’t save my seat selection. Later on, I attempted to check the status of our flight. I tried multiple search options but they all told me our flight didn’t exist. This app is a complete waste of time.
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